Privacy Policy

Last updated: 12 June 2025

At Saffafa, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website or services.

By using our site www.saffafa.ae, you agree to the terms outlined below.

Information We Collect

We use your information to:

  • Fulfill and manage your orders.

  • Provide customer support and respond to inquiries.

  • Improve our website and services.

  • Send marketing communications (only with your consent).

  • Prevent fraud and comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for their direct marketing purposes.

How We Use Your Information

We use your information to:

  • Fulfill and manage your orders.

  • Provide customer support and respond to inquiries.

  • Improve our website and services.

  • Send marketing communications (only with your consent).

  • Prevent fraud and comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for their direct marketing purposes.

Marketing Communications

If you opt-in to receive emails from Saffafa, we may send you updates, promotions, or special offers. You can unsubscribe at any time using the link provided in our emails or by contacting our team directly.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

Cookies help us:

  • Remember your preferences.

  • Show relevant product recommendations.

  • Measure marketing campaign effectiveness.

You can manage cookie preferences via your browser settings. Please note that disabling cookies may affect website functionality.

Data Security

We implement industry-standard measures to protect your data against unauthorized access, alteration, or disclosure. All sensitive data is encrypted using SSL technology and stored securely.

However, no online platform is 100% secure. We encourage users to maintain strong passwords and avoid sharing account credentials.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. This may include maintaining records for tax, legal, and compliance reasons.

Third-Party Services

Saffafa may use third-party services such as:

  • Payment gateways (e.g., Stripe)

  • Delivery providers

  • Marketing platforms

  • Analytics tools (e.g., Google Analytics)

These providers operate independently and may have their own privacy policies. We recommend reviewing their terms for further details.

Your Rights

You have the right to:

  • Access and review your personal data.

  • Correct or update inaccurate information.

  • Withdraw consent for marketing communications.

  • Request deletion of your data (subject to legal requirements).

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date. Continued use of our website signifies your acceptance of the revised policy.

Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact:

Saffafa Data Protection Officer
Email:
Phone: +971-XXX-XXXX
Sharjah, United Arab Emirates

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